Australian Gas Light Company
Since 1837 Australians have been discovering the utility of The Australian Gas Light Company’s services. Australia’s first energy company, AGL is the major electricity retailer in Australia and operates an electricity network. It is also a top gas retailer and distributor in Australia and New Zealand. AGL retails gas and electricity to 3 million residential, commercial, and industrial customers and has interests in gas transmission networks in Australia and New Zealand and has a gas company in Chile. AGL provides energy infrastructure through its Agility unit. The group plans to buy Southern Hydro in 2005 and then split its retail energy and infrastructure operations into two listed companies ().
Company’s Mission
AGL’s continuing ambition is for their stakeholders to be their advocates. AGL see this as a barometer of their success. For each key stakeholder groups have specific ambitions, linked to this philosophy.
These are to:
- delight customers so they choose AGL first
- reward shareholders so they feel good about their investment
- motivate people so they want to achieve
- give back to the community
Company’s Values
The company’s purpose is to use energy to help people get on with their lives. At the core of this effort is expertise in the energy industry, what they call energy know-how. Underpinning that is a set of common values to guide behavior, thinking and decisions. These values are achievement, credibility and teamwork.
To AGL:
- achievement means working towards desired outcomes, reaching goals, making the right things happen and celebrating successes
- credibility means being honest, acting with integrity and being good at what we do
- teamwork means working well together for a common purpose
AGL want to continue to be known as the leading Australian energy company, whose expertise can be depended upon (www.agl.com.au).
Leadership Models
Employment Practices – AGL’s workforce is drawn from a range of people with diverse skills and backgrounds. Their objective is to attract and retain high performing people. Health, Safety and Environment – Keeping people safe and protecting the environment is essential to the way doing business at AGL. The ongoing commitment and passion for making the workplace safer has resulted in AGL being a leader in safety performance within the energy industry.
Remuneration and Awards to Employees – AGL offer a market rated remuneration structure which aligns with other leading Australian organizations. AGL remuneration structure is a combination of both fixed salary and incentives, both of which are aligned to performance.
Credit:ivythesis.typepad.com
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