HSBC bank recruitment and selection process and comparison between UK and Bangladesh, what is the underpinning reason for differences
Hong Kong Shanghai Bank Corporation is one of the world’s largest banking and financial services organizations. The HSBC group was established in 1865 to finance the growing trade between China and Europe. HSBCs international network is made up of around 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. HSBC is listed in the London, Hong Kong, New York, Paris and Bermuda Stock Exchanges with 221,000 shareholders in 127 countries and territories.
HSBC offers a comprehensive range of financial services to about 95 million customers through four customer groups and global businesses. These include Personal Financial Services, Commercial Banking, Global Banking and Markets, and Global Private Banking.
HSBC’s international presence offers potential employees many opportunities around the world. Some of the businesses are managed globally and some are managed geographically. There are over 335,000 diverse workforce within the company and a diverse customer base of over 100 million. Of the six official languages of the UN, more than 10,000 employees are native speakers in four of them and another fife thousand in a fifth. (HSBC)
Recruitment is global and the company’s intake for this year comprises of 50 nationalities. The HSBC group is committed to five Core Business Principles:
1. Outstanding customer service
2. Effective and efficient operations
3. Strong capital and liquidity
4. Conservative lending policy
5. Strict expense discipline
Morality is as important as earnings growth. (HSBC)
The job application is very competitive and selective. HSBC expects 5,000 International management applications alone for this year. (HSBC) Job postings are placed on line and can be accessed via www.hsbc.com. After the job applicant will have to click on their area of interest.
The following is the latest job vacancy in Bangladesh as of 10 May, 2011:
Sales Associate – Personal Financial Services
With more than 7500 offices in 87 countries and territories, HSBC is the world’s local bank. HSBC is inviting applications from energetic, committed Bangladeshi individuals for the position of Sales Associate.
The Sales Associate position is a permanent position within the Bank’s organization. This is an excellent opportunity for those who want to have a dynamic and enriching career that entails competitive rewards, long term benefits and an opportunity to grow with the world’s most valuable financial brand.
Requirements:
· Self motivated, enthusiastic individuals with strong drive to achieve targets within deadlines.
· Excellent interpersonal and communication skills to establish good rapport with customers
· Fluency in both written and spoken English and Bengali, with computer literacy.
· Ability to handle customer issues and maintain robust client relationship.
· Sales experience in Financial institutions would be an added advantage, but not mandatory.
If you think you have what it takes to succeed as a member of the world’s local bank, please email your CV to career@hsbc.com.bd or send it to The Human Resources Department
Please mention the position you are applying for in the email subject field or on the envelope. (HSBC)
For external recruits, upon reviewing the candidate’s application and qualifications, potential candidates are asked to take an aptitude test. After a successful exam, candidates are invited for a capability based interview. At all stages of the process, candidates are kept informed of the status of their application with an email reply letter. If they successfully reach the final stage, an official position offer is made in conjunction with a competitive reward package. (HSBC)
At the time of writing this essay, the London Career site for HSBC was not functioning. The HSBC Bangladesh site posted the job vacancies; however, the recruitment process was not outlined. Since the HSBC offices are run either by area or geographically, their websites are country-specific. Nevertheless, since Human Resources are in charge of recruitment there exists a general guideline on hiring which all the HSBC HR Offices must adhere to.
References:
HSBC. About HSBC. Retrieved 10 May, 2011 from http://www.hsbc.com/1/2/about
HSBC. Fast Facts. Retrieved 10 May, 2011 from http://www.hsbc.com/1/2/careers/fast-facts
HSBC. Recruitment Process. Retrieved 10 May, 2011 from http://www.hsbc.gr/1/2/en/hsbc-group/career-opportunities/recruitment-process
HSBC. Job Vacancies. Retrieved 10 May, 2011 from http://www.hsbc.com.bd/1/2/about-us/careers/job-vacancies
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