Importance of Cultural Intelligence (CQ) that is Beneficial to a Tourism and
Hospitality Manager in the New Walt Disney, Shanghai
Cultural Intelligence is the ability of a person to adapt different cultures, as well as his broad awareness and understanding about the differences of various cultures in the world. Cultural Intelligence requires exceptional skills in interpersonal and cross- cultural communication. Moreover, many people and professionals who have been working worldwide are basically moved from one culture or country to the other. These people are able to succeed in their international career certainly because of their outstanding skills and ability to communicate well to different people with different cultures. (www.culturalinteligence.org)
This is the most desired and sought after characteristics for Tourism and Hospitality Managers in New Walt Disney in Shanghai. If you prefer to work in New Walt Disney in Shanghai, you must be aware of the fact that there are different nationalities who travel from different places in the world just to see personally the new launched theme park in Shanghai and aside from the Chinese people, there are many other foreign individuals who are longing to see the new tourist attraction of China nowadays. In this connection, being Tourism and Hospitality Manager of the place, it is your utmost responsibility to be mindful enough of cultural differences of your different clients. First and foremost, you must have the excellent skills of communicating with them; be ready to learn new experiences and ideas that will certainly help you to perform better in your job in New Walt Disney- Shanghai. Learning visitors’ different behavior, traditions and principles of doing things are perfect example of cultural intelligence. Second, the bottom line of learning cultural differences is the respect that you give to other people regardless of who they are without loosing your own sense self respect and values. Third, being Tourism and Hospitality Manager in New Walt Disney in Shanghai, you ought to learn of course the Chinese language. You can not communicate with the Chinese effectively, if you do not know how to speak their own language, because not all Chinese speak and understand English language. Better yet that you have that ability to speak multiple languages for the sake of other visitors who do not know how to speak English language as well. (www.culturalinteligence.org)
Besides, if you want to work in any place In China, you have to know the various customs and practices that the Chinese people have been doing in their country. When it comes to marriage and family, they have very close family relationships. As a matter of fact, Chinese people really give importance to loyalty to the family. Also, strict family planning law is implemented for every Chinese couple to have only one child in the family. In order to practice effective family planning program college students are not allowed to marry until they finish their degree. Sons are given more importance than daughters, and most parents want their children to be more educated and richer than them. When it comes to food, common dishes such as tofu, noodles, maize, meal, rice and steamed bread are always available within the country. Those dishes made with pork, chicken, beef and fish are well liked but quite expensive. Chopsticks are used for meals. (www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort)
Generally, the Chinese bow their heads slightly or nod politely when they greet other person or people. Ni hao ma? Which means (‘How are you?’) is a normal greeting used by them. The Chinese be likely formal in their self introduction to other people; they usually use their full names in introducing themselves, the same thing they do when addressing other people. Furthermore, they are commonly addressed by their family name and titles. Additionally, promptness is very important when they are invited in any occasion. Guests tend to be more composed and refrain from any loud conversations. They do not accept valuable gifts from strangers, only small gifts such as cigarettes, chocolates, cakes, wine, tea or fruits that are given by their friends or relatives. The hosts usually open the gifts when the visitors are already gone. Chinese do not stay late in any evening occasions since they are early risers. . (www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort)
Chinese are fond of sports that include swimming, soccer, table tennis and shadowboxing that gives good form of exercise and meditation. They also love theaters, ballets and imported movies. They are also fond playing “majiang” or (mah-jongg) the most famous table game in the country. When it comes to holidays, January 1 is the Chinese first official public holiday of the year. The Chinese New Year is celebrated every January or February they depend their celebration on the Chinese lunar calendar. They also celebrate different holidays such as March 5 as Feast of Excited Insects, International Women’s Day is celebrated every March 8, Labor Day is observed every May 1 and many others holiday celebrations in their country. (www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort)
These are only some of those important customs and traditions in the Chinese culture that you should learn and respect when you are visiting or working in their country. Remember, if you want to become excellent in your job as Tourism and Hospitality Manager in New Walt Disney in Shanghai you must learn to adapt these things.
References:
www.culturalinteligence.org/What%20is%Cl.htm
www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort-176223
www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort-176223
www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort-176223
www.hollywoodreporter.com/Disney-breaks-ground-shanghai-resort-176223
Credit:ivythesis.typepad.com
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