I need to develop an “annotated bibliography” on Customer Relationship Management. My paper should have a cover-sheet which lists the topic, your name, and course, date, etc.
Each article is to be summarized into no more than one page.
The title of each article should appear at the top of each summary page. All articles are to be summarized using 12 point type, use Times New Roman. Margins are to be one inch on all sides. Spacing is to be 1.5 between lines.
A bibliography should appear on a separate page in which list each of the articles giving the source from which the article was taken in such detail. They require that at least two of the articles must come from a published journal/magazine or newspaper and the rest can be from the internet source..
My topic Customer Relationship Management, has other subtopics under it.
My first page is: Customer Relationship Management
2. Collaborative Customer Relationship Management
3. Sales force Automation (SFA),
4. Geographic CRM
5. Operational CRM
Credit:ivythesis.typepad.com
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