Hilton Hotels Statement of the Problem

Statement of the Problem

This researcher finds the necessity for a study that specifically tackles how skills shortage affects the services provided by a company. Specifically, this study intends to explore the significant impact of this problem to Hilton Hotels. It will present the differences in terms of services provided by the Hilton Hotel before and during the spread of skills shortage in the industry. Moreover, this study will try to answer the following queries:

1.      What are the internal and external factors that have contributed to the growing skills shortage in the hotel industry?

2.      How do company-training centres deal with this problem?

3.      What are the effects of skills shortage in the performance of a business?

4.      What are the courses of action does the hotels undertake to deal with skills shortage?

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