Service Quality in National Healthcare Supply Chains

 

Service Quality in National Healthcare Supply Chains

 

Thesis Statements

As one of the major industries, healthcare deserves some degree of attention in order to answer its needs for the benefit of citizens’ health. Health care, being different from all the other industries in the society, reacts differently or even inversely with factors affecting most other industries there is. There is a need to understand those in order to be fully sensitive to the demands of the health care sector, in order to meet those demands for the betterment of the general public.

The past-faced, complex lifestyle in the modern world is characterized by stress, pollution, fast food, overtime, extended work week, and graveyard shifts.  Modern people are often exhausted and mostly vulnerable to diseases. This makes national healthcare supply chains an integral part of modern society. Healthcare is commonly defined as a systematized effort for the prevention, treatment, restoration, improvement and maintenance of illness and people’s health as well as for the preservation of mental and physical well-being through the services offered by the medical and allied health professions.

In accordance to the service quality in National Healthcare supply chains, risk management and quality assurance strategies take part in its preservation. In public health, risk management and risk assessment is important, for once risks in public health safety have been identified and evaluated, and it would be easier to develop risk management strategies.

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