CUSTOMER SURVEY RESULTS


August 10, 2007-PEAK


  FOOD                                                                 4.68

                        STRENGTH


Ø       Well cooked.                                                                 4.65


Ø       Hot food.                                                                       4.62


                               


                        WEAKNESS


Ø        Good product presentation                                             4.57


 


SERVICE                                                           4.58


STRENGTH


Ø       Managers w/ good customer relations/ service


 (effectively managing the store).                                             4.59


 


WEAKNESS

Ø       Courteous and attentive.                                                 4.53


Ø       Fast serving of orders.                                                    4.53


 


CLEANLINESS & CONDITION                    3.94


 


WEAKNESS

Ø       Cool dining temperature                                                           4.31


Ø       Restroom/ Wash Area                                                                 4.34


 


PERSONNEL GROOMING

Manager                                                     4.61


Crew                                                           4.56


 



Credit:ivythesis.typepad.com


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